Introduction
Veronica Oubayan stands as a paragon of strategic human resources leadership, with a career spanning over a decade marked by transformative initiatives and a steadfast commitment to aligning HR functions with overarching business objectives. Her journey from foundational roles to executive leadership positions at ExactCare Pharmacy and CarepathRx underscores her adeptness at navigating complex organizational landscapes and driving sustainable growth.
Early Life and Education
Veronica’s academic pursuits laid a robust foundation for her career in human resources. She earned a Bachelor’s degree in Criminal Justice and Psychology from Canisius College providing her with a nuanced understanding of human behavior and societal structures. Recognizing the intricate dynamics of workplace environments, she furthered her education with a Master’s degree in Labor Relations and Human Resources Management from Cleveland State University. This combination of disciplines equipped her with the analytical and interpersonal skills essential for effective HR leadership.
Pioneering HR at ExactCare Pharmacy
In 2014, Veronica embarked on a pivotal chapter by joining ExactCare Pharmacy as one of its inaugural HR professionals. At the time the company comprised approximately 50 employees. Veronica’s strategic vision and leadership were instrumental in scaling the organization which expanded to over 950 employees under her tenure. Her multifaceted role encompassed talent acquisition performance management, training and development and ensuring compliance with federal and state regulations.
One of her notable achievements was the development of the “ExactCare Advantage” program, which encapsulated the company’s core values and served as a cornerstone for both internal retention and external recruitment efforts. Additionally she introduced an employee recognition program that fostered a culture of appreciation and engagement contributing to a positive work environment. Her initiatives were recognized in 2019 when she was named a finalist in Crain’s Cleveland Business Excellence in HR Awards in the Overall Excellence category.
Strategic Leadership at CarepathRx
Following the acquisition of ExactCare by CarepathRx in May 2020, Veronica transitioned to the role of Senior Vice President of Human Resources at the parent company in 2021. In this capacity she oversaw HR operations across multiple divisions managing a workforce exceeding 2,700 employees. Her responsibilities included harmonizing HR practices integrating HRIS systems and leading talent acquisition strategies. Notably in 2022 her team successfully onboarded over 900 new hires, reflecting her proficiency in scaling HR operations effectively.
Navigating Challenges and Driving Innovation
Veronica’s tenure has been marked by her ability to navigate complex challenges with innovative solutions. During the COVID-19 pandemic she implemented remote work policies that ensured business continuity while prioritizing employee well-being. Her approach to integrating technology in HR processes streamlined operations and enhanced employee engagement. Furthermore her commitment to diversity and inclusion has been evident through initiatives aimed at fostering an inclusive workplace culture.
Recognition and Thought Leadership
In recognition of her contributions to the field Veronica was inducted into the Forbes Human Resources Council in 2023. This platform has allowed her to share insights and best practices with a broader audience influencing HR strategies across industries.
Conclusion
Veronica Oubayan’s career trajectory exemplifies the impact of strategic HR leadership in driving organizational success. Her ability to align HR functions with business goals, coupled with her innovative approach to challenges has made her a respected figure in the industry. As organizations continue to navigate evolving workplace dynamics leaders like Veronica play a crucial role in shaping the future of human resources.
